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Terms & Conditions

Website Terms of Use

Terms and Conditions of use of the Dallah Health Company websites and all its sectors. Please, read these Terms and Conditions carefully because they shall govern your usage for online applications and websites. Accepting the terms shall apply to any person accesses to and uses the website. By using or continuing in using the website, you acknowledge and undertake that you understand, agree and accept all conditions and terms.]\

 

Dallah Health Company manages both websites www.dallahhealth.com and www.dallah-hospital.com, which are jointly referred to as . Website Terms of Use below shall apply to visitors and users of both websites, including their use and access of the products, services, content, tools, and information on the two websites. Your use and access into the two websites are deemed as an acceptance for Website Terms of Use. Dallah Health Company shall reserve the right to update or modify conditions at any time without a prior notification. Therefore, we encourage you to review Terms of Use when you visit the website.

 

We may collect personal information about you during the course of your use of the two websites, App or our Online Services. Please read our Privacy Policy (“Privacy Policy”) for more information. By continuing to use our two websites, App or Online Services, you are indicating your consent to our use of your personal information as described in the Privacy Policy.

 

We may at any time change the Website Terms of Use for security, legal or regulatory reasons, or to reflect updates or changes to the services or functionality provided by the websites. By using the websites and App after any variation to these Website Terms of Use, you have indicated your acceptance to the then current Website Terms of Use.

 

1. Using Websites

· The websites are primarily provided to:

o ‌Facilitate access to information about healthcare services provided by the company;

o ‌Provide the ability to provide inquires and consultancies and to make payments through the websites;

o ‌Provide many electronic health services;

o The websites are intended only for your personal use. Unless otherwise specified, you alone are solely responsible for determining whether any feature of the websites is appropriate or suitable for your requirements.

 

2. No warranties

· We shall not warrant, acknowledge or undertake any of the following:

o ‌ Websites shall meet your needs or operate uninterrupted or accurate, safe, error-free or virus-free form.

o Information obtained from or available on websites shall be accurate or reliable, or the quality of any information, services or other material you purchase or obtain through your use of the websites will meet your expectations.

o ‌Descriptions of the content, photographs or videos available on websites, including but not limited to those of the group's healthcare services, are accurate.

o All guarantees expressly or implicitly provided in applicable laws are excluded from these conditions, except those which may not be legally excluded.

 

3. Reposting Content

· You shall be solely responsible for the content you post, cause to be posted, link or otherwise make available on or through the websites. You also are solely responsible for all incurred penalties.

· By submitting any message, data, information, text, music, sound, photos, graphics, code or any other material (“Content”) to the websites by electronic mail, postings on the websites or otherwise or causing to be submitted any content to the websites (“Submissions”), you grant us a non-exclusive, royalty-free, perpetual, transferable, irrevocable and fully sub-licensable right to:

o Use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from and publicly display and perform such Submissions throughout the world in any media, now known or hereafter devised and for any purpose, including, without limitation, in advertising programs and promotions for the websites; and

o ‌Use the name that you submit in connection with such Submission. You also grant us the right to pursue at law any person or entity that violates your or our rights in the Submissions by a breach of these Terms of Use, provided that we shall be under no obligation to do so. You acknowledge and agree that all Submissions are non-confidential and non-proprietary.

o You also agree to do all things and execute all documents required to allow us to take full advantage of the rights granted to us by this clause.

· You expressly agree herein not to post, upload, transmit, distribute, store, create or otherwise publish or make available any below material, in any other way, through the websites any:

o Content that is false, misleading, erroneous or is otherwise likely to cause confusion to users of the websites;

o ‌Content that is unlawful, libelous, defamatory, offensive to any religious or moral groups, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

o Content that may constitute, encourage or give instructions for a criminal offense, and any content that violates rights of any entity or that may otherwise give rise to legal responsibility or violate any local, national or international law.

o Content that may infringe any patent, trade mark, trade secret, copyright or other intellectual or proprietary right of any party;

o Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including the company;

o Private information of any third party, including, without limitation, surname (family name), addresses, phone numbers, email addresses and credit card information;

o Viruses, corrupted data or other harmful, disruptive or malicious files;

· The websites may contain discussion forums, bulletin boards, announcement brochures, or consultant services, in which you or third parties may post comments or other Content, messages, materials or other items (“Interactive Areas”). If we provide such Interactive Areas, you are solely responsible for your use of such Interactive Areas and all use of them shall be at your own risk. By using such Interactive Areas, you expressly agree not to post, upload, transmit, distribute, store, create or otherwise publish through the websites any:

o Content that is unlawful, libelous, defamatory, offensive to any religious or moral groups, obscene, pornographic, indecent, lewd, suggestive, harassing, threatening, invasive of privacy or publicity rights, abusive, inflammatory, fraudulent or otherwise objectionable;

o ‌Content that may constitute, encourage or give instructions for a criminal offense, and any content that violates rights of any entity or that may otherwise give rise to legal responsibility or violate any local, national or international law.

o ‌Content that may infringe any patent, trade mark, trade secret, copyright or other intellectual or proprietary right of any party;

o ‌Content that impersonates any person or entity or otherwise misrepresents your affiliation with a person or entity, including the group;

o ‌Private information of any third party, including, without limitation, surname (family name), addresses, phone numbers, email addresses and credit card numbers;

o Viruses, corrupted data or other harmful, disruptive or malicious files;

· We take no responsibility and assume no legal liability for any Content posted, stored or uploaded onto the Interactive Areas by you or any third party, or for any loss or damage thereto, nor we are liable for any mistakes, defamation, slander, libel, falsehoods, obscenity, verbal abuse you may encounter in the Interactive Areas. We are not liable for any statements, representations or Content provided by users of the websites in any public forum, personal home page or other Interactive Area. Although we have no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area. However, we may, in our absolute discretion, remove, screen or edit, without notice, any Content posted or stored on the websites at any time and for any reason, and you are solely responsible for creating backup copies of and replacing any Content you post or store on the websites at your sole cost and expense.

 

4. Online Services

· The websites may contain various services or tools which can be accessed without creating a user account and without providing any additional personally identifiable information.

· The websites may also contain services and tools which can only be accessed through a specific user account, and which may also involve the provision of further personally identifiable information by you, including medical information. All such services are subject, in addition, to our Online Services Terms of Use and potential additional terms. You will not be able to access such services without agreeing to our Online Services Terms of Use.

· We may provide Telehealth services via the websites and the Application. “Telemedicine” is the use of telecommunications and virtual technology to deliver healthcare services outside traditional healthcare facilities and without a physical examination of the patient. It involves communication between a physician and the patient via electronic channels such as two-way video, two-way audio, email, and text chat facilities and may be carried out using computers, smart phones, tablets and other devices. Telehealth service may be used to assess patient’s health status and also for treatment purposes. Telehealth service necessarily involves the exchange of sensitive patient information over telecommunications networks and information technology systems. All Telehealth services are subject to our Online Services Terms of Use and additional Telehealth Services Terms of Use which you will need to expressly agree to before you use the Telehealth services.

 

5. Means of Access

· You use the websites entirely shall be at your own risk.

· You must not access the websites through devices or services that are designed to provide high-speed, automated, repeated access.

· There are certain parts of the websites protected by passwords or require a login. So, you must not obtain or attempt to obtain unauthorized access to such parts, or to any other protected materials or information, through any means not intentionally made available by us for your specific use.

 

6. Prohibited Uses

· You must not use the websites in any manner that would, or would reasonably be expected to, damage or overburden any of our servers, or any network connected to any of our servers. You must not use the websites in any manner that would, or would reasonably be expected to, interfere with any other party’s use of the websites or which is, or which is likely to be, in contravention of any applicable laws or any party's rights or legal entitlements under any applicable laws.

· You must not misuse the websites by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorized access to the websites, the hosting server on which the websites are stored or any server, computer or database connected to the websites. You must not attack the websites via a denial-of-service attack or a distributed denial-of-service attack.

· We will report a breach of the prior clause to the relevant law enforcement authorities, and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use the websites will cease immediately.

· You agree herein that you will not (either yourself or through any third party):

o ‌Use any robot, search engine spider, screen scraper, data aggregation tool or other automatic device, routine or process to process, monitor, copy or extract any web pages on the websites, or any of the information, Content or data contained within or accessible through the websites, without our prior written permission;

o ‌Use any process to aggregate or combine information, Content or data contained within or accessible through the websites with information, Content or data accessible via or sourced from any third party;

o ‌Use any process to interfere or attempt to interfere with the proper operation of the websites or any transaction or process being conducted on or through it;

o ‌Take any action that imposes an unreasonable or disproportionately large load on the infrastructure of or bandwidth connecting to the websites;

o ‌Conducting reverse engineering, reverse assembly, decompile, or otherwise attempting to discover source code or other arithmetical formula or processes in respect of the underlying software of the infrastructure and processes associated with the websites; or

o ‌Copy, reproduce, alter, modify, create derivative works from, or publicly display, any part of any Content from the websites– without– our prior written permission.

 

7. Eligibility and Registration

· In order to access the websites, you must meet the minimum age requirement of 18 years (according to the Gregorian calendar) and have full legal capacity.

· Any person less than 18 years (according to Gregorian calendar) wishing to have access to websites, must have permission from his/her parent or guardian to do so.

· You warrant, represent and undertake that you enjoy the legal right and ability to access the websites in accordance with these Website Terms of Use and, where relevant, to make bookings and payments through the websites.

 

8. Online hyper-links connected to other websites

Where the websites contain hyper-links to other websites and resources provided by third parties, these hyper-links are provided for your information only. We have no control over the contents of those websites or resources, and we accept no responsibility for them or for any loss or damage that may arise from your use of them.

 

9. Limitation of Liability

· Subject to any responsibilities implied by law and which cannot be excluded, none of our directors, employees, agents or contractors, are liable to you for any losses, damages, liabilities, claims or expenses (including without limitation but not limited to legal costs and defense or settlement costs before judicial authority) whatsoever, whether direct, indirect or consequential, arising out of the Content, Third Party material, Third Party companies or your access to the websites, whether this liability was in contract or tort (including negligence), violating a statutory duty or otherwise.

· We will not be liable to you or anyone else for any loss resulting from a cause beyond our control. This includes failure of electronic or mechanical equipment or communications lines (including telephone, cable and Internet), unauthorized access, acts or omissions of third parties, viruses, theft, operator errors, severe or extraordinary weather (including flood, earthquake, or other act of God), fire, war, insurrection, terrorist act, riot, labor dispute or other labor problems, accident, emergency, delay, overbooking, cancellation, transfer of power or action of government.

 

10. Indemnity

You indemnify us in full in respect of any liability incurred by us for any loss, cost, damage, or expense howsoever caused, or suffered by us as a result of your breach of these Website Terms of Use. If you use the websites inappropriately or maliciously, you agree that you will indemnify us against any losses suffered by us or any third parties as a result of or in connection with such use

 

11. Privacy

· Your privacy and security is very important to us, as well as all data collected and used by the websites, the Interactive Areas and other Online Services. We commit ourselves to respect your privacy in each country where we operate. We comply with our obligations under the applicable and relevant data protection laws in this regard, including applicable laws in the Kingdom. Your consent to Website Terms of Use and to the App User Agreement (where relevant) constitutes an express consent to the use of data as set out in these Website Terms of Use and the App User Agreement.

 

Our Privacy Policy sets out further information about the information we may collect from you and how we will use it. Your consent to these Website Terms of Use and to the App User Agreement (where relevant) also constitutes an express consent to our use of your personal information in accordance with our Privacy Policy.